Free Nutritional Advice
The Trophy team of trained Nutritional Advisers are ready to listen, help and deliver direct to your door. Standards are set by our enthusiastic experts in pet care and nutrition.
Advice on pet nutrition, tasty treats, health care & microchipping - your local Trophy Nutritional Adviser is always there to help. Every new franchisee, as part of their training package, learns all aspects of nutrition, backed by a Trophy trainer the Trophy Nutritionist and a team of experts in nutritional matters.
In addition, many of your local Trophy Nutritional Advisers are professional qualified nutritional advisers, having completed an independant CPD qualification in pet nutrition and UK pet food legistration. This will ensure you benefit from the best, correct nutritional advice.
Trophy Pet Foods via a network of franchisees, aims to bring awareness to the responsibilities and values of being a pet owner. Advice on Pet Nutrition and General Health - the Trophy ethos - is built upon ensuring our pet customers enjoy a Happier, Healthier and Longer Life. We have a number of services that our customers can use free of charge to help achieve this.
Free nutritional advice with Free samples for your pets to try. We can also arrange a Nutritional Consultation in the comfort of your own home at a time that is convenient to you. If you would like we will assess the condition of your pets' coat, weight and general health. Your pet can enjoy some free samples of our range of foods to try and we can discuss looking at purchaing a small bag of Trophy pet food or our brilliant Starter Packs so you can feed Trophy pet foods for a few days to ensure they will love their new food.
We are so confident that our foods will meet or exceed your and your pet’s expectations that we are able to offer our 100% satisfaction guarantee. If you have not seen a difference in your pet after the first 28 days or are not satisfied we will refund you or replace the product for you.
- Our fully trained team of local Trophy Nutritional Advisers will help you choose the right food for your pets.
- They will offer you free samples and / or a nutritional consultation so you can try out the foods before you buy.
- They will provide a Free Delivery Service and Free Nutritional Advice, backed up by experts at Head Office.
- Your Trophy Nutritional Adviser will always be on hand to ensure you and your pets remain happy with the food and services.
- As a Trophy customer you have access to a dedicated customer service hotline for nutritional advice, guidance and questions.
- Your Trophy Nutritional Adviser can also offer you a whole range of accessories, pet care items, toys, treats and home comfort products for your pets.