Need Nutritional Advice?
Call us now on 01367 240333
Some parts of the country are not yet covered by a local Trophy Nutritional Advisor. Therefore we have a Mail Order Service / On Line Ordering Service to meet the needs of our customers where a Trophy Nutritional Advisor cannot deliver to them. These foods, treats and accessories will be delivered via a courier for a nominal charge (orders over £40 in value carry no delivery charge) Therefore everyone can now benefit from delivery of the Trophy Range of Pet Foods, Treats and Accessories.
Payment can be made by Credit or Debit card, via PayPal.
The delivery charge is £4.79 no matter how large your order is and you will receive your order within 2- 4 Working Days. For orders over £40 in total you will benefit from free delivery.
For Mail order / internet orders - last day for ordering for delivery before Christmas will be Thursday 18th December 2014.
Order received after this day but before the 23rd December will arrive in-between Christmas and the New Year.
We then shut for the festivities on the 23rd December and return on the 2nd January. Orders received whilst we are shut will be dispatched on the 2nd January 2015.
For all other customer orders, please check with your Local Trophy Nutritional Advisor, they will be very happy to help.
On Line click here
Visit the Trophy Pet Foods Product Pages where you can order with ease via our safe and secure system. One click into your shopping cart.
By Phone 01367 240333
Lines open from 9.00am to 4.30pm Monday to Friday. At all other times there is an answering service. All calls charged at usual rates.
By Local Trophy Nutritional Advisor / Franchisee
Please contact your local Trophy Nutritional Advisor direct with your order details, who will delivery your order free of charge. To find out if you have one in your area, please click here
On Line Ordering
Your order will be collated the same day we receive your order. Please allow further 2– 4 working days for delivery via post or courier. If an item is out of stock we will inform you immediately and inform you of the date we expect to receive new stock. There is a small charge for mail order / on line orders delivery where orders are under £40 which is £4.79. Orders over £40 are delivered free of charge.
NO QUIBBLES GUARANTEE
If for some reason you are not happy with the goods you have purchased you can return it to us (or your advisor) in its original condition and packaging, within 10 days of receipt, and we will issue a full refund for the price you paid for the item. Please contact us on the Customer Service Hotline if you wish to return an item 01367 240333. This return policy does not affect your statutory rights.
CUSTOMER ENQUIRES / NUTRITIONAL ADVICE
Should you have any questions or require some nutritional advice for feeding your pet please call our hotline on 01367 240333 (calls charges at usual rates) or email us at: email@example.com
In the event of any change, variation, price to products and/or services on this website, Trophy Pet Foods will confirm it with you before dispatching your goods.