Trophy Pet Foods Newbury launches amid COVID-19

04 May 2020

My name is Anthony Hewitt and having worked in the Tech business for 30 years, the time was right for change. I wanted to bring my first-class customer service and my love of animals to a new and exciting industry, hence why I set up my own business as a franchisee with Trophy Pet Foods. I’m married to Averil and have two children, Oliver and Elinor and we adore animals and have our own dog, cat and a horse! I love the brand for its uncompromising quality, British made, natural dog and cat foods. 

Launching a business in the midst of the Covid-19 crisis may seem like a bit of a gamble, but as a conscientious pet owner who will always need to feed Jasper and Reggie the best food, and as someone who is very conscious of keeping myself and those around me safe during this challenging time; I knew that it was the perfect time to launch my Trophy franchise!

You Can Rely On Me To:

  • deliver your pet food in a socially responsible way
  • offer remote consultations and payments, (why not book your first consultation now!)
  • have good levels of stock and food suitable for all breeds, life stages, lifestyles and budgets.
  • deliver in 48-hours or less!
  • provide you with a no fuss 100% satisfaction guarantee.
  • Make myself available to NHS staff members out of normal hours.

We were very impressed with Anthony’s diligence when assessing if this was a suitable time to launch his new business. He was very thorough throughout the pre-launch process and patient during some very searching phone calls about the future and the suitability of the timing, given the Covid-19 situation. As a brand, we are very aware that we will all face new and changing challenges as we get to grips with what the ‘new normal’ will be.

However, we can be certain that pet owners will always want the best for their pets, to be charged fairly, and to be served responsibly. We are grateful, in these times, that these are tried and tested, 30-year, hallmarks of Trophy and its franchise offering. Anthony is an incredible asset to our national team of nutritional advisers but more importantly to his local community as someone who can be relied upon to ensure pets are kept happy and healthy".

Author: Matthew Snell, Managing Director. Trophy Pet Foods Ltd.
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Trophy Pet Foods Newbury launches amid COVID-19
My name is Anthony Hewitt and having worked in the Tech business for 30 years, the time was right for change. I wanted to bring my first-class customer service and my love of animals to a new and exciting industry, hence why I set up my own business as a franchisee with Trophy Pet Foods.
COVID-19 A message from Matt Snell - Managing Director of Trophy Pet Foods
Following last week’s announcement of the extended social distancing measures, it’s clear that it may be some time before things get back to normal. But we are hearing the term ‘new normal’ more and more and, like you, we are trying to understand and adjust to just what this really means. As we come to terms and get to grips with this, I thought I’d share this update with you.
COVID-19 Coronavirus Open for Business Statement
Our local network of Trophy businesses are open for business as usual. As an online home delivery service provider of pet food, we do not see this situation changing in the immediate future and you can remain confident that we will continue to meet, and where possible exceed, your needs in this challenging situation.
Customer Service Award Voting Now Open
Preparations are underway for Trophy Pet Food’s 2020 Annual Conference. Dispite this normally being in May, this has now been reschdued for Christmas for obvious reasons, nethertheless we still need your help!

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