Online Ordering

Welcome to Trophy Pet Foods. You can place your order here  and, if your part of the country is covered by a Trophy Nutritional Adviser, they will get it to you with no delivery charge at a time and date agreed with you.

If there is no Trophy Nutritional Adviser where you live, your order will be delivered via a courier service for a nominal charge of £4.79. Orders over £25 in value carry no delivery charge. You should receive your order within 2 to 4 working days.

Payment can be made by Credit or Debit card, via PayPal. You do not need a PayPal account, you can check out as a guest via PayPal, if you prefer.

The delivery charge is £4.79 no matter how large your order is and you will receive your order within 2- 4 working days. For orders over £25 in total you will benefit from free delivery. Please note that small bag sizes of Trophy dog foods (3kg and 7.5kg) are available via participating Franchisees only.

Online:

Click Here to view the range of Trophy Pet Foods products: you can order with ease via our safe and secure system. One click and it's in your shopping cart!

By phone: 01367 240333

Lines are open from 9.00am to 4.30pm, Monday to Friday. At all other times, there is an answering service. All calls charged at usual rates.

From your local Trophy Nutritional Adviser / Franchisee

Please contact your local Trophy Nutritional Adviser direct with your order details; they will get your order to you with no delivery charge at a time and date agreed with you. You can find your local Trophy Nutritional Adviser by using the postcode search box on this page.

Online Ordering

Your order will be collated the same day we receive your order. Please allow a further 2 to 4 working days for delivery via post or courier. If an item is out of stock we will inform you immediately and inform you of the date we expect to receive new stock. There is a small charge of £4.79 for mail order / online orders delivery where orders are under £25. Orders over £25 are delivered free of charge.

No quibbles

If, for some reason, you are not happy with the goods you have purchased from us, you can return them in their original condition and packaging, within 10 days of receipt, and we will issue a full refund.

Please contact us via the Customer Service Care Line if you wish to return an item - 01367 240333. This return policy does not affect your statutory rights. You can read our terms and conditions here.

Customer enquires Or nutritional advice

Should you have any questions or require some nutritional advice about feeding your pet, please call our Care Line on 01367 240333 (calls charges at usual rates) or email us at: sales@trophypetfoods.co.uk

Variations

In the event of any change or variation in products, services or price on this website, Trophy Pet Foods will confirm the detail with you before dispatching your goods.